Privacy Policy
Effective date: June 10, 2026
1. Who We Are
This Privacy Policy describes how Luxury Lawns USA (also doing business as “Luxury Lawns”, “we”, “us”, or “our”) collects, uses, and protects your information when you visit https://luxurylawnsusa.com, contact us, or use our services.
- Business: Luxury Lawns USA
- Address: 3026 Willow Ave, Lakeland, FL 33803
- Phone: (863) 279-7724
- Email: jordandavis@luxurylawnsusa.com
2. Information We Collect
We collect information you provide directly to us, including:
- Contact details — your name, phone number, and email address.
- Service details — your property address, the service you’re interested in, and any message or project details you share.
- Communications — records of calls, texts, and emails between you and us.
- Website usage — basic, non-marketing technical data your browser sends (such as device type) needed to operate the site.
We collect this information when you submit a form on our website, call or text us, give consent verbally at the time of service, or otherwise communicate with us.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide free estimates.
- Schedule, perform, and follow up on lawn and landscaping services.
- Send appointment confirmations, reminders, and service updates.
- Send occasional seasonal service offers (only with your consent).
- Process payments and maintain business records.
- Comply with legal obligations and protect our rights.
4. SMS / Text Messaging & Mobile Information
If you opt in, we may send you text messages for appointment confirmations, reminders, estimate follow-ups, and occasional seasonal service offers. Message frequency varies; typically a few messages per month. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for assistance.
Mobile information will not be shared with or sold to third parties for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Consent to receive text messages is not a condition of purchasing any goods or services.
5. How We Share Information
We do not sell your personal information. We may share information only with trusted service providers who help us operate our business (for example, scheduling, CRM, and payment processors), and only to the extent needed to perform those services. As stated above, text messaging opt-in data and consent are never shared with any third parties.
We may also disclose information if required by law or to protect our legal rights.
6. Data Retention
We retain your information for as long as needed to provide our services, maintain business records, and comply with legal obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.
7. Your Rights & Choices
- Opt out of texts: reply STOP to any message at any time.
- Access or delete your data: contact us to request a copy of, correction to, or deletion of the personal information we hold about you.
- Opt out of marketing: ask us to stop sending promotional messages.
To exercise any of these rights, email jordandavis@luxurylawnsusa.com or call (863) 279-7724.
8. Data Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above reflects the most recent version. Please review this page periodically for changes.
11. Cookies & Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can disable cookies through your browser settings. We do not use cookie or tracking data in connection with SMS opt-in information, and SMS opt-in data is never shared with third parties.
12. Contact Us
Questions about this Privacy Policy? Contact Luxury Lawns USA at jordandavis@luxurylawnsusa.com or (863) 279-7724, or write to us at 3026 Willow Ave, Lakeland, FL 33803.
See also our Terms & Conditions.
